Shipping Policy

Last updated: April 2026

Dispatch time

Within 24 hours

Delivery time

2 to 5 business days

Standard shipping

R99 flat rate

Free shipping

Orders over R5,000

Packaging

All orders are shipped in plain, unmarked packaging. There is no indication of the contents or our brand name on the outside of the package.

Tracking

You will receive a tracking number via email once your order has been dispatched. You can track your order through your account page.

Delivery areas

We currently deliver across South Africa. Remote areas may experience longer delivery times.

Lost or damaged orders

If your order arrives damaged or does not arrive within 7 business days, please contact us at hello@nuvexawellness.co.za